Refund Policy

Last updated: 28 October 2026

This policy applies to paid Designlogger subscriptions provided by Formeta Tasarım Mühendislik San. ve Tic. Ltd. Şti. (“Formeta Design”). Purchases are processed by Paddle, our Merchant of Record and authorised reseller.

Requesting a Refund

For purchases made through Paddle, refund and withdrawal requests are handled under Paddle’s Refund Policy, its Buyer Terms, and applicable law. Eligibility depends on the circumstances of your purchase and any applicable statutory rights. Submitting a request does not by itself guarantee a refund.

To request a refund, visit paddle.net or use the support link in your Paddle purchase receipt. You can also contact us at admin@designlogger.com for product support. Include the email address used for purchase and your transaction reference; do not send full payment-card details.

Subscription cancellation

You can cancel future subscription renewals through the subscription-management link provided by Paddle. Cancelling a subscription is separate from requesting a refund and does not automatically refund previous payments.

Billing Problems

If you believe a charge is incorrect or you cannot access your paid subscription, contact us or Paddle so the issue can be investigated.

Your statutory rights

Nothing in this policy limits any mandatory consumer rights, including withdrawal or refund rights available under applicable law. Any additional rights under Paddle’s terms also continue to apply.